Open to roles · Bengaluru / Remote

SanjanaKarfa.

Human ResourcesHRIS & AuditPeople Ops

I build the quiet machinery behind great workplaces — accurate data, compliant processes, and the kind of stakeholder partnership that makes people decisions feel effortless.

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Now at
PwC AC
MBA
HR, '23
Based in
Burdwan
Sanjana Karfa
Karfa, S. · ’26
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01About

Building careers
with intention.

HR is, at heart, a craft of attention — to data, to people, to the small frictions that compound across a workforce. My work sits where structured operations meets human judgement.

/ 01
0+
Years at PwC AC
HC Ops — Admin
/ 02
0
Organisations
PwC · PhonePe · Internships
/ 03
0.00
MBA CGPA
University of Burdwan
/ 04
0.00%
PgD Result
St. Xavier's, Kolkata

I'm a Human Resources professional currently working as HC Ops — Administrative at PwC AC. With an MBA in Human Resources from the University of Burdwan, a Post-Graduate Diploma in Mass Communication & Public Relations from St. Xavier's College, Kolkata, and a B.A. in English (Hons.), I bring a distinctive blend of strategic HR expertise and refined communication instinct.

At PwC, I lead data audits for onboarding records at scale, administer the enterprise HRIS, and execute Risk Control Self-Assessment (RCSA) initiatives. Previously at PhonePe, I coordinated mass-hiring drives and maintained the people databases that enabled data-driven workforce decisions.

  • Comfortable with HRIS platforms — Workday, SAP, Greenhouse, AC Hub
  • Bilingual fluency: English & Bengali; comfortable with multicultural teams
  • Detail-obsessed about data integrity — won't ship messy records
“

Adding value to the organisation while continuing to learn — that's the only sustainable way to grow inside HR.

My working principle
02Impact

Numbers that
tell the story.

HR work rarely ships a feature you can demo — but it does leave a paper trail of integrity. Here's mine, distilled into the metrics that recruiters and HRBPs care about.

/ 01
0+
Onboarding records audited

End-to-end reconciliation across HRIS

/ 02
0%
Compliance adherence

On audited samples & RCSA reviews

/ 03
0+
Tools & platforms

Workday · SAP · Greenhouse · AC Hub …

/ 04
0
Cross-functional teams

Recruiting · Payroll · Risk · IT · L&D

i.

Data is dignity

A clean record is the difference between a smooth Day-1 and a frustrated joiner. Accuracy isn't admin — it's care.

ii.

Process > heroics

I'd rather build a checklist that scales than rescue the same fire twice. Repeatability beats brilliance.

iii.

People over policy

Policy frames the conversation; the conversation does the work. Stakeholder trust compounds faster than playbooks.

03Journey

Where I've
put in the reps.

Two roles, three years of compounding craft — the kind of HR work that doesn't make headlines but quietly keeps thousands of records, processes, and people moving in the right direction.

01Current

HC Ops — Administrative

PwC AC (First Meridian Payroll)

Mar 2024 — Present · India

HRISAuditRCSACompliance
  • Lead end-to-end data audits for new-hire onboarding records at scale; identify, reconcile, and remediate discrepancies to ensure regulatory compliance and adherence to organisational governance standards.
  • Administer and optimise the enterprise-wide HRIS database, safeguarding data accuracy, integrity, and confidentiality across all HR personnel records in alignment with data-governance frameworks.
  • Partner with cross-functional, multicultural teams and engage stakeholders across business units to drive alignment on strategic organisational objectives.
  • Execute Risk Control Self-Assessment (RCSA) initiatives, conducting systematic risk analysis across sampled HR functional metrics — gaining end-to-end exposure to the HR process landscape.
02Past role

Human Resources Intern

PhonePe

Sep 2023 — Feb 2024 · India

Mass HiringOnboardingWorkforce Reporting
  • Coordinated end-to-end mass hiring drives and onboarding workflows for seamless new-joiner integration.
  • Maintained Joiners' Confirmation tracker and New Offer Release Database with full data accuracy.
  • Partnered with Hiring Managers to align recruitment pipelines with headcount targets and organisational priorities.
  • Published periodic headcount reports and people-database summaries, enabling data-driven workforce decisions.
05Education

Academic
foundation.

An unusual track — literature, then PR, then HR. Each layer compounds: the writing makes the comms cleaner, the comms makes the people work warmer, the HR makes it all show up in the data.

2021 — 20238.30 / 10 CGPA

MBA — Human Resource Management

The University of Burdwan

Burdwan, West Bengal

Specialisation in HR strategy, organisational behaviour & labour relations.

2021 — 202280.83%

PgD in Mass Communication & Public Relations

St. Xavier's College (Autonomous), Kolkata

Kolkata, West Bengal

Sharpened written, verbal & cross-cultural communication craft.

2018 — 20217.48 / 10 CGPA

B.A. (Hons.) — English Literature

St. Xavier's College, Burdwan

Burdwan, West Bengal

Foundation in critical reading, writing, and structured argument.

06Expertise

Skills, tools,
and instincts.

What you can hand me on Day-1 — and the softer instincts that show up once the dashboards are loaded and the meetings begin.

Audit & Data Integrity

Comprehensive data audits at scale — identifying discrepancies, ensuring accuracy, and driving remediation across enterprise systems.

HRIS & Data Governance

Enterprise-wide HRIS administration, accuracy safeguarding, and regulatory compliance across personnel records.

Risk & Compliance

RCSA initiatives, systematic risk analysis across HR metrics, organisational governance standards.

People Analytics

Headcount reporting, people-database management, and decision-grade workforce insights.

Stakeholder Partnership

Cross-functional collaboration with multicultural teams, hiring managers, and business-unit leaders.

Communication

Mass communication and PR foundations, emotional intelligence, calm under stakeholder pressure.

Tools & platforms

WorkdaySAP SuccessFactorsGreenhouseAC HubMS ExcelPowerPointWordOutlook

Working style

  • Ethical decision-making
  • Learning agility
  • Emotional intelligence
  • Time management
  • Conflict resolution
  • Bilingual: English / Bengali
06.5Certifications

Trainings &
credentials.

The shorter programmes — proof of habit. Continuous learning is part of how I stay sharp between bigger qualifications.

/ TCS

Youth Employment Program

Employability skills development training programme.

/ Google

Digital Garage

Fundamentals of Digital Marketing.

/ TCS iON

Career Edge — Young Professional

Workplace readiness, communication & business etiquette.

/ The Open University

Intercultural Competence

Introduction to intercultural competence in the workplace.

/ College Tips

Summer Internship

Certificate of experience in video editing.

04In their words

Worked with.
Vouched for.

A few words from managers, peers, and mentors who've seen the work up close. Full LinkedIn recommendations available on request.

“
Sanjana brings a rare combination of operational rigour and warmth — the kind of HR partner who tells you the discrepancy in your data and then helps you fix it.
Manager
Human Capital Operations · PwC AC
“
She owned our joiners' tracker end-to-end during one of the busiest hiring months on record. Calm under volume, precise under pressure.
Hiring Lead
Talent Acquisition · PhonePe
“
Strong communicator, sharp on detail, and surprisingly creative for an ops-heavy role. She lifts the people side of the team, not just the process.
Faculty Mentor
MBA — HR · University of Burdwan

Full references available on request · LinkedIn endorsements verified

07What I'm seeking

The next chapter,
on the right team.

Open to full-time HR roles where craft, data, and people work get equal airtime. Below is a starting point — but I'm happy to talk about anything HR-adjacent that needs careful hands.

Roles I'm open to

HR GeneralistHR Operations SpecialistHRIS AnalystPeople Operations AssociateTalent Acquisition PartnerHR Business Partner (Junior)HR Risk & Compliance AssociateOnboarding & Lifecycle Lead

Logistics

Location
Bengaluru, Kolkata, Burdwan, Mumbai
Mode
On-site, Hybrid, Remote
Notice
30 days (negotiable)
Availability
Immediate to short
08Beyond work

Off the clock,
still building.

The hobbies that keep me sane — and, quietly, keep me good at the day job.

Trained Dancer

Performed at national-level competitions in Delhi, Kolkata, and Bhopal — discipline learned on stage transfers neatly to deadline-driven work.

Sports Enthusiast

Triumphs in athletics and cricket at school and university level — a long-running reminder that consistent practice beats intensity.

Photography

Capturing moments with a quiet eye for composition and light. Photography is, in many ways, the same skill as observing a workforce.

Editing

Crafting visual narratives in post-production — blending technical precision with creative judgement, the same balance HR work demands.

09Connect

Let's build
something
together.

Available for full-time HR roles · replies in 24h

Burdwan · West Bengal · India

I'm always open to thoughtful conversations about HR strategy, talent operations, and building people-first organisations. If you're hiring, mentoring, or just curious — say hello.

Emailkarfasanjana@gmail.com
LinkedInlinkedin.com/in/sanjana-karfa
ResumeDownload (PDF)